Shipping policy
Do you ship worldwide?
Yes, we ship worldwide. Please contact us directly if you cannot find your country listed when placing your order. Our team is available to help you complete your purchase.
Hong Kong, Taiwan, China and Macau Shipping Method
We are pleased to offer SF-Express as a shipping option, with cash on delivery (COD) as the payment method for customers in Taiwan, China, and Macau. Please note that the shipping price displayed on the system as 'Free', '免運費', or other text indicating that it is free may not reflect the actual cost. Therefore, you will need to pay the postage to SF-Express upon delivery.
Other Region Shipping Method
We offer two options for worldwide shipping. Both services are provided by HONG KONG POST.
1. Air Parcel
– Slow, Cheap
– With Tracking (in limited tracking information)
– No need Signature
– Shipment: 7~21 working days
2. SpeedPost (EMS)
– With Tracking
– Signature needed (depends on your Local Post Office)
– Shipment: 2~14 working days (Asia)
– Shipment: 5~14 working days (non-Asia)
In addition to our standard shipping options, we are happy to offer DHL or FedEx shipping for customers who require it. Please get in touch with us before placing your order to discuss your shipping needs.
About the Damage
We take great care in packaging your order to ensure the product arrives in good condition. However, accidents during shipping cannot be completely avoided, so if you discover any damage, please get in touch with us promptly. We will do our best to provide the best solution to protect your shopping experience.